Team Dreamer of Sun Life

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  Josh said on Mar 5, 2019 8:26 am

  How do I register my VUL online? I already have a mutual funds account on your website. I don’t know where to add my VUL.

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  Garry De Castro said on Mar 6, 2019 8:14 am

  Hi Josh, normally you will need to call Customer service at 849 9888 and ask that your account be consolidated. It will automatically appear on your account after.

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  Cla said on Sep 16, 2017 8:55 am

  I have a problem registering my account online. It kept saying that the e mail/username I placed were unavaible. Changed my e mail 2 times but still can’t register. Can u help me with it? Thanks.

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  Garry De Castro said on Sep 16, 2017 3:32 pm

  Hi Cla, have you tried forgot password feature? If yes and you still have problems, the best person to help you will be Customer Service. Give a call at 849 9888 and they will be more than glad to help you with your registration.

  You may also ask help from your Sun Life advisor. If he/she can’t help you, you can transfer your account to other advisors that can help you. 😀

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  Andrea said on Sep 9, 2017 10:58 pm

  i was able to register my vul and index fund with the old sunlink, but with the updated sunlink i dont know how would i register my equity fund.

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  Garry De Castro said on Sep 10, 2017 12:54 am

  Hi Andrea, were u able to login using your old access details?

  If you’re totally unable to add your equity mutual fund account, I’d suggest to ask help from your Sun Life advisor so he/she can assist you with the head office.

  Or you may call directly in our hotline 848 9888 and they will be gladly assist you in adding that in your account. Feel free to message me in messenger if u want instant reply.

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  Aiah said on Jul 3, 2017 5:24 am

  Hi, how would i know my plan number? I want to register online but plan number is required. I have my policy number only. Thank you.

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  Garry De Castro said on Jul 4, 2017 3:02 am

  Hi Aiah. If you’re only registering your Insurance Plan, just leave the plan number blank. Only the policy number is required.

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  Mae said on Apr 25, 2017 1:28 pm

  Hi

  Ask ko lang if you can withdraw fund from your variable life insurance policy via online if not
  how is the process?

  Thanks

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  Garry De Castro said on Jun 19, 2017 1:38 am

  Hi Mae, withrawal from your VUL policy is not possible via online. You’ll have to submit a VUL withdrawal form to Sun Life signed by you as the policy owner and Irrevocable beneficiaries if any.

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  Jhay Bhee said on Mar 18, 2017 2:36 pm

  Hi! How can i change the email address i registered, cause i registered the wrong one. Thank you.

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  Garry De Castro said on Mar 19, 2017 2:55 am

  Hi Jhay, best to call Sun Life’s customer service hotline at (02) 8499888. They will assist you how you can change your email address.

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  Janice Ramirez said on Jan 10, 2017 8:14 pm

  Hi, for some reasons BPI removed my list of payees that i used to pay via app and website. I tried adding it as a new payee but sunlife has 4 options. Which option should i chose? i have 1 VUL acct and 1 Educational Plan .

  Thanks

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  Garry De Castro said on Jan 11, 2017 11:09 pm

  Hi Janice, for VUL – use Sun Life of Canada Phils Inc (SUNLIF). For your educational plan, would you know the exact name of the plan?

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  Garry De Castro said on Jan 12, 2017 9:58 pm

  Hi Janice, for the VUL account look for Sun Life of Canada Phils Inc or SUNLIF. For your Educational Plan, can you double check the name of the product? If it’s Sun Maxilink Bright or Sun Maxilink Prime or Sun Smarter Life, same merchant name – Sun Life of Canada Phils Inc or SUNLIF.

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